The AI chatbot that sells for you.
Even at night.
ShopBrain is an AI assistant for e-commerce that knows your products, answers customers 24/7, and hands the conversation to your team when needed.
E-commerce customer service is unsustainable
Too expensive
A support team costs €2,000-5,000/month just to cover basic hours
Doesn't scale
At night and on weekends, requests go unanswered for hours
Frustrated customers
60% of customers leave if they don't get a response within 5 minutes
ShopBrain solves all of this
AI that knows your products
Trained on YOUR catalog. Answers about availability, sizes, shipping, returns. Like your best salesperson.
Seamless human handoff
When the conversation gets too complex, it automatically passes to your team. The customer doesn't even notice.
Native integration
Connects to Shopify and WooCommerce in 5 minutes. Syncs products, orders, inventory in real time.
Everything you need
RAG Knowledge Base
The chatbot learns from your products, FAQs, return policies. It never makes up information.
Live Chat Takeover
Your team can step in at any time. They see the entire previous conversation.
Multi-language
Responds in the customer's language. Italian, English, German, French, Spanish.
Analytics Dashboard
See conversations, most requested products, most frequent questions.
Customizable widget
Colors, position, welcome message. Adapts to your store's design.
API & Webhook
Integrate it with your CRM, email marketing, or any other tool.
How it works
Connect your store
Shopify or WooCommerce. 5 minutes.
ShopBrain learns
Analyzes your catalog and learns automatically.
Customize
Widget and responses tailored to you. 15 minutes.
Activate and sell
Start selling more. Right away.
Connect your store
Shopify or WooCommerce. 5 minutes.
ShopBrain learns
Analyzes your catalog and learns automatically.
Customize
Widget and responses tailored to you. 15 minutes.
Activate and sell
Start selling more. Right away.
Connects to your e-commerce in 5 minutes
Direct API connection. Syncs products, orders, and inventory in real time.
Thanks to our open APIs, ShopBrain integrates with any CMS or e-commerce platform via custom connectors.
All your channels. One platform.
Widget, Telegram, WhatsApp — every channel flows into a single inbox. Respond to all your customers from one place, in real time.
Unified Inbox
Contact Management
Tags, notes, priority levels, and custom fields for every customer.
AI + Human Handoff
AI responds first. Your team steps in seamlessly when needed.
Real-Time Updates
Server-Sent Events keep every conversation live and synced.
Quick Replies
Pre-built response templates and reminders to speed up your workflow.
Built by a team with experience at:
Create AI personalities. With a few simple questions.
ShopBrain's persona wizard lets you build complex AI assistants that match your brand's voice and goals — no prompt engineering required.
Business Type
E-commerce, service, entertainment, or custom.
Complex personalities, simple questions
The wizard asks, AI builds. No prompt writing needed.
Custom personas per user
Each chat user gets a personalized experience based on their history.
Multiple AI models
DeepSeek, Claude, GPT-4o — pick the best engine for your needs.
Pricing
Choose the plan that fits your e-commerce
Pro
- 5,000 conversations/month
- 3 stores
- Premium AI
- Custom widget
- Priority support
Enterprise
- Unlimited conversations
- Unlimited stores
- Custom AI
- Dedicated widget
- Account manager
- Guaranteed SLA
Frequently asked questions
Your e-commerce never sleeps.
Now, neither does your support.
No credit card required. Setup in 20 minutes. Cancel anytime.